Privacy Policy

1. Introduction

Cornerstone Solutions, Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our laundry pickup and delivery services in Sylvester, GA and the surrounding area.

2. Information We Collect

• Contact details: name, phone number, email address, and pickup/delivery address.
• Order information: service preferences, special instructions, garment counts, and scheduling details.
• Payment information: we process payments via Cash App, Zelle, Venmo, or cash. We do not store full card or banking details on our servers.
• Communications: messages, calls, or texts you send us regarding your order.
• Usage data: basic analytics about how you interact with our website (pages visited, device type).

3. How We Use Your Information

• To schedule, process, and deliver your laundry orders.
• To send pickup confirmations, status updates, and delivery notifications.
• To respond to your questions, complaints, or service requests.
• To improve our service quality, routing, and customer experience.
• To comply with applicable laws and protect against fraud.

4. Sharing Your Information

We do not sell or rent your personal information. We may share limited information with trusted service providers (such as our SMS/email platform or payment apps) only as needed to fulfill your order. We may also disclose information if required by law or to protect our rights, property, or safety.

5. Data Security

We use industry-standard safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted online.

6. Your Rights

You may request to review, update, or delete the personal information we hold about you. To make a request, contact us using the information below. We will respond within a reasonable timeframe.

7. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

Questions about this policy? Reach out to us:
Cornerstone Solutions, Inc.
Sylvester, GA 31791
Phone: (229) 364-0829
Email: info@cornerstonesols.com